Agent guide
River cruises: what to tell a client.
A river cruise runs under different rules from a coach tour. Here is what Europamundo says is included, and the points to give a client before you quote.
At a glance
- Full BoardIncluded during the cruise, from dinner the first day till breakfast the last day.
- Penalty 4Cruise series fall under Europamundo’s strictest cancellation tier.
- Six toursListed in the River Cruises series on 14 October 2026, all five day Christmas Markets sailings.
What differs from a coach tour.
Cancellation
Cruise series fall under Europamundo’s strictest tier. Its terms say Penalty 4 "applies to cruise series tours or tours with a Mediterranean and Aegean cruise", and the rule is "60 days or fewer before the tour start date: 100%". The terms also say: "It is the responsibility of the selling travel agency to verify the applicable penalty level for a tour and to inform the client before making a booking."
Children
Minors are accepted on request, subject to cabin availability. Do not assume a child discount or the Passenger Club applies. Check the quote.
Solo travellers
There is no shared room option on a cruise, so a solo traveller needs a cabin of their own. See Solo travellers and shared rooms.
Tips
Tips are not included. The brochure suggests an amount per person for the cruise.
The route can change
The terms say: "the cruise itinerary is subject to river water levels. In the event of floods, low water levels or any other force majeure circumstances, the Captain may modify the program for safety reasons." Ports and times are indicative.
A fuel surcharge
The terms say it is "applicable only in exceptional cases due to a significant increase in fuel prices". The maximum is set out on the terms page.
The guide
On cruise days the accompanying guide may not be on board, and the cruise staff assist.
The ship
A ship is named "or similar". Never promise a client a specific vessel.
What Europamundo says is included
From its River Cruises page:
All our cabins are exterior, where you will be able to choose between upper or lower deck.
You will enjoy Full Board during the cruise: from dinner the first day till breakfast the last day.
Panoramic City Tours in English at the main cities along the route.
Port taxes are included, and you also have an assistance insurance policy during the trip. Porterage service when boarding and disembarking the ship.
In our river cruises you will feel like home as all our crew is 100% English-speaking.
What was on sale
On 14 October 2026 the River Cruises series on Europamundo’s website listed six tours, all five day Christmas Markets sailings, on the Rhine and the Danube. Ask us for the live calendar before you quote, because a sailing whose dates have passed cannot be sold.
Ask us for a river cruise quote
Sources
- Europamundo, River Cruises page (europamundo.com River Cruises page), read 13 October 2026.
- Europamundo, terms and conditions page, on cruises, the fuel surcharge and the cancellation penalties (europamundo.com terms and conditions page), read 13 October 2026.
- Our own notes on the rules that differ from coach tours, checked in our knowledge library on 14 October 2026.
Always read the tour’s own page, and the quote, before you promise a client anything. All Insights